Hey there! Tony Eggleston here, diving into the exciting world of AI Voice Agents and how they can revolutionize your business communications. Over the past year, we’ve been fine-tuning our AI capabilities, and now we’re thrilled to roll out these game-changing agents in Australia, the UK, and the USA. The...

In today’s competitive business landscape, managing call center expenses while delivering top-notch customer service is more crucial than ever. Automation offers a transformative solution, enabling companies to reduce costs and boost efficiency. Here are nine practical strategies for cutting call center costs with automation. AI-powered virtual agents handle a variety...

Use cases for 4o! OpenAI’s GPT-4o is turning heads everywhere with its astounding capabilities, from understanding voice and images to providing faster and more accurate responses than its predecessors. As someone who’s spent hours exploring this AI, I’m excited to share 20 real-life use cases that will transform your daily...

If you’ve been with me for a while, you know my enthusiasm for long-inference models. They represent the next leap in AI’s reasoning capabilities, a sentiment shared by academia. Recently, the researchers at Together.ai, a company specializing in Large Language Models (LLMs), released a paper on Mixture-of-Agents (MoA). This new...